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Privacy Policy

Last Updated: 01/08/2026

This privacy policy explains how Co&Co Coaching and Consulting Ltd ("we" "us", "our") collects, uses and protects your personal data when you visit www.coandcocoaching.co.uk (the "Site").

 

We are committed to protecting your privacy in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

1. Who We Are:

Co&Co Coaching and Consulting Ltd  is a company registered in England and Wales under company number 16126621, with its registered office at Unit 1 The Byre, Hook Street, Royal Wootton Bassett, Swindon, Wiltshire. SN4 8EF..

 

If you have any questions about this policy or how we handle your data, you can contact us at:

  • Email: claire@coandco.co.uk

  • Address: Co&Co Coaching and Consulting Ltd,, Unit 1 The Byre, Hook Street, Royal Wootton Bassett, Swindon, Wilts, SN4 8EF.

 

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2. Information We Collect:

We may collect and process the following data about you:


a) Information you give us directly

When you use our contact/enquiry form, we collect:

  • Your name

  • Your email address

  • Any other information you choose to include in your message (e.g. phone number, details of your enquiry)


b) Information collected automatically

We use Google Analytics to understand how visitors use our Site. This may collect:

  • Your IP address

  • Browser type and device information

  • Pages visited, time spent on the Site, and referring website

  • General location (city/country level, derived from IP address)

This is collected via cookies and similar tracking technologies — see Section 6 below.


c) Information from our website host (Wix)

As our Site is built and hosted on Wix, Wix may also collect certain technical data as part of providing hosting and site functionality. Further detail is available in Wix's own privacy policy.

3. How We Use Your Information:

We use the information we collect to:

  • Respond to enquiries submitted through our contact form

  • Understand how visitors use our Site, so we can improve it

  • Maintain the security and proper functioning of our Site

  • Comply with our legal obligations.

4. Legal Basis For Processing:

Under UK GDPR, we rely on the following legal bases:

  • Responding to your enquiry — Legitimate interests (to respond to enquiries you have made) / Consent

  • Website analytics (Google Analytics) — Consent, obtained via our cookie banner

  • Complying with legal obligations — Legal obligation.

 

5. Sharing Your Information:

We do not sell your personal data. We may share your information with:

  • Wix.com Ltd — our website hosting provider, which processes data on our behalf to operate the Site

  • Google LLC — via Google Analytics, to provide website usage statistics

  • Third parties where required by law, or to protect our legal rights

Where data is transferred outside the UK (for example, to Google or Wix's servers), appropriate safeguards such as Standard Contractual Clauses are relied upon to ensure your data remains protected.

6. Cookies:

Our Site uses cookies and similar technologies, including:

  • Essential cookies — required for the Site to function correctly (e.g. via Wix's platform)

  • Analytics cookies — used by Google Analytics to help us understand Site usage

You can control or disable cookies through your browser settings, and where applicable, through the cookie consent banner on our Site. Disabling certain cookies may affect how the Site functions.

7. Data Retention:

We retain personal data only for as long as necessary for the purposes set out in this policy:

  • Contact form enquiries: retained for up to 24 months, unless a longer period is required to respond to an ongoing matter or comply with legal obligations

  • Analytics data: retained in accordance with Google Analytics' default retention settings, or as configured in our account

8. Your Rights:

Under UK GDPR, you have the right to:

  • Access the personal data we hold about you

  • Request correction of inaccurate data

  • Request deletion of your data ("right to be forgotten")

  • Object to or restrict our processing of your data

  • Request that your data be transferred to another organisation ("data portability")

  • Withdraw consent at any time, where we rely on consent as our legal basis.

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To exercise any of these rights, please contact us at claire@coandco.co.uk

You also have the right to lodge a complaint with the Information Commissioner's Office (ICO) at ico.org.uk if you believe we have not handled your data appropriately.

9. Data Security:

We take reasonable technical and organisational measures to protect your personal data against unauthorised access, loss, or misuse, including relying on Wix's platform-level security measures.

10. Children's Privacy:

Our Site is not intended for children, and we do not knowingly collect personal data from children.

11. Changes To This Policy:

We may update this privacy policy from time to time. Any changes will be posted on this page with an updated "Last updated" date.

If you have any questions about this privacy policy or how your data is handled, please contact us:

  • Email: claire@coandco.co.uk

  • Address: Unit 1 The Byre, Hook St, Royal Wootton Bassett, Swindon, Wiltshire. SN4 8EF.

12. Contact Us:

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